CRM Professional

CRM Professional

Satisfied customer contributes multiple folds in business than (After Sales) operation lead

Customer support management is a key operation in deciding growth of any brand. As a professional team member you are more than important for your company, as a resource

40% off at 16,667/-

CRM Professional (L1)

CRM software is now the biggest software market in the world and the growth isn’t slowing down. In fact, CRM is now expected to reach more than $80 billion in revenues by 2025

#What You Will LEARN

Program Outline

  • Introduction to CRM Software
  • Contact Management
  • Template Designing
  • Campaign Management
  • Webforms
  • Telephony Sales
  • Analytics
  • Workflow Management
  • Business Communication                  
  • Interpersonal Skills with team and Grooming

#What You Can ACHIEVE

Program Outcome

After completing this program, the trainee will be able to:

  • Use CRM as tools for Sales and Marketing
  • Convert customer enquiry into sales
  • Manage outbound telesales calls
  • Deal remotely with customer queries
  • Manage sales priorities
  • Work effectively with colleagues
  • Develop knowledge, skills and competence in widely used CRM tools


Program Highlights​

Mode:   Online
Certification:   Endorsed by Industry
Total duration: 
40 hrs
Program delivery schedule:   
Mon-Fri / Sat-Sun
Delivery hours:   
2 hrs (every training day)
Eligibility Qualification:   
12th / Graduate


Prepjob Advantage

40% off at 16,667/-

#Featured Video

#Contact Us

# Meet your Trainer​


Pranay has 10+ years of working experience with education and corporate trainings. He is NSDC Certified Trainer in ITeS domain and has worked as team lead with this sector. He is effective communicator and ace trainer who has mastered in task, team management and domain trainings. He is presently working in skill industry in trainings. He loves being helpful and meet everyone expectation with his personal interest in learner growth and their learning curve.

What our student speaks

I am now working with Tech Mahindra as CRM Executive. I have learnt CRM tools with help of PrepJob team and can deal with my job much confidently. It is great experience having training through them
CRM Student
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